Refund policy

At CubbyBabies, we strive to ensure your little ones receive the best products. If something isn’t right, we’re here to help.

Return Eligibility

  • Returns are accepted within 7 days of delivery
  • Item must be unused, unwashed, and in original packaging
  • Proof of purchase (order ID/email) is required

Non-Returnable Items

  • Personal care items (if opened/used)
  • Clearance or final sale items
  • Gift cards (if applicable)

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item:

We will offer a replacement or full refund at no extra cost.

Refund Process

  • Approved refunds are processed within 5–7 business days
  • Amount will be credited to your original payment method
  • COD orders will be refunded via bank transfer or UPI

Return Shipping

  • Customers may need to bear return shipping charges (unless item is defective)
  • We will provide return instructions via email